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Hi, Amy.
As you may have heard, our Northeast Alliance with American Airlines is ending. We're working closely with American to ensure a smooth wind-down process, but wanted to let you know about a couple upcoming changes.
- New codeshare flights (that's American-operated flights booked on JetBlue, or vice-versa) will not be available for purchase after 7/20/23.
- Already booked a codeshare flight? You can continue to feel confident in your existing codeshare bookings. To the extent any individual customers are impacted, JetBlue will reach out individually for any required re-accommodation or refund.
- TrueBlue members will still earn TrueBlue points and tiles on future travel booked on American Airlines as long as your TrueBlue number is added to the booking no later than 7/20/23.
Rest assured that we will not stop working to add value to every travel experience, and you can continue to earn points with our other airline loyalty partners. You'll find details on them here.
We've had so much great member feedback on this partnership and are bluer than usual to see it end, after a federal court ruled that the Northeast Alliance could not continue.
Thanks, as always, for your continued loyalty.
Onward and upward,
Joanna Geraghty
President & Chief Operating Officer,
JetBlue Airways
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